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Automotive industry

The automotive market is the second largest industry branch in Poland. The automotive industry now faces challenges relating to market dynamics and growing consumer expectations. Fewer and fewer customers focus on the car alone, as additional functions and accompanying technologies become the principal criterion of advantage. This means that automotive companies increase their research and development budgets as each of them wants to remain competitive, they introduce innovations in their products and processes.


ABR SESTA helps them achieve such goals. We have long-term experience in cooperation with car manufacturers, dealers, garage stations and automotive shops. We offer solutions for manufacturers of spare parts and car accessories, car rentals, dealerships, and transport companies.


We analyse the automotive market and its potential, as well as the demand for specific products and services, thus minimising investment risk. We will assist you in effectively reaching your customers by surveying their needs and habits. We verify customer service standards of car dealers and garagists, indicating areas for development, which not only increases customer satisfaction but also staff competence. We are open to cooperate with the market of delivery vehicles, lorries, single-track vehicles, or buses.

Join our satisfied customers. Ask what we can do for your business.

Research we conduct in the given area:

Selected references:

High level of service performance

ABR SESTA has been cooperating with Norauto Polska since 2006, implementing projects of vital importance for our company. During this time, ABR SESTA implemented research projects relating to the opinion of current and potential clients, verification of the service level, knowledge and perception of the company’s image. ABR SESTA has performed its duties in a reliable and timely manner while ensuring a high quality of service. Cooperation between our companies has been harmonious and smooth. We are pleased to recommend ABR SESTA as a marketing research provider.

Grzegorz Chmielewski
Chief Financial and Administration Officer
Norauto Polska

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